Through years of hands-on experience, we’ve developed a deep understanding of what it takes to make organizations successful with Tanium at scale. In the process, we’ve developed extensive best practices for tackling common enterprise use cases and the skill to handle a variety of cutting-edge and one-off scenarios.
As we’ve grown, we’ve organized ourselves to work in the ways that best serve our clients. Often, that means engaging on a specific project with an established timeline and defined goals.
Increasingly, our customers have asked us to serve as supplemental members of their internal Tanium teams and staff, or to assume full operational responsibility for their Tanium systems and related IT processes under an AI-managed services model.
Whether you’re starting your Tanium journey or investing in an ambitious vision, we’re ready to support your long-term success.
For organizations looking to take their Tanium success to the next level, we offer several models of engagement.
For more detail and documentation contact us.
For clients adopting Tanium, we offer configurable approaches. Our Rapid Deployment model is a quick (weeks), fixed fee program designed to get the core platform and key modules deployed across scoped infrastructure. A more extensive, tailored Comprehensive Deployment not only gets clients “live” on key modules, but delivers deeper customization of configurations, automations, reporting, transition training, and operationalization of production processes
With a Support Partnership, your organization gets access to a dedicated, “A-Team” of Tanium experts, ready to meet your evolving needs on demand. ChucoCare offers a flexible blend of expert Tanium system maintenance, responsive product support, high-touch training, custom documentation, and on-demand professional services assistance in tackling real-world projects.
Tanium Managed Services (MSP)
We offer a managed services model for organizations that want to delegate operational management of Tanium to external experts. Clients choose an MSP approach for a variety of reasons. These can include staffing issues like internal constraints, skills limitations, a desire to avoid hiring, or competing project priorities. Often, organizations have a strong desire to move quickly and achieve rapid ROI, by turning to a third party to completely manage Tanium.
Tanium Professional Services
For organizations with specific Tanium objectives, we offer not only scoped project engagements but also long term “staff augmentation” support. The augmentation model assigned a dedicated Chuco resource to work on the client’s team. Our expertise spans the complete Tanium suite, from endpoints, to risk management, to integrations, and beyond.
Share your current deployment status and service needs so we can align the right expertise.
Chuco provides four core service models: Rapid Deployment, Support Partnership, Managed Services, and Professional Services. Each model is built to deliver successful outcomes for your Tanium investment, with a focus on long–term value realization.
Chuco works exclusively with Tanium. We focus on execution of business outcomes: deployment, operations, and optimization, not just advisory. Our team operates as an extension of yours, with a clearly defined scope, ownership, and deliverables.
We help customers large and small. We have worked as large as the Fortune 10, down to customers with 250 endpoints. We are familiar with the complexities that large enterprise customers encounter. We are also able to assist customers who have a one or two-person team.
It comes down to ownership:
Yes. The majority of our engagements are post-deployment support. We help expand use cases, improve performance, resolve operational issues, and either support or take over day-to-day management.
It depends on the model. Rapid Deployment is short-term (3-4 week) engagement focused on initial operationalization. Professional Services are individual and project-based. Managed Services and Support Partnerships are ongoing. Every engagement starts with understanding your environment, business objectives, and constraints.
Yes. We can provide Tanium licensing as part of Assist and Co-Manage models. This allows you to consolidate licensing, implementation, and operations under a single partner.
We’ve worked across financial services, healthcare, manufacturing, energy, retail, technology, transportation, and government. Each comes with different compliance and operational requirements, which we account for in how we deliver services.
