Chuco executes your core endpoint operations: patch, vulnerability, asset, and compliance, while your team retains change control and all approvals.
Chuco Co-Manage is for IT teams that know their environment but don’t have the bandwidth to run Tanium at full operational capacity. Chuco runs the day-to-day playbooks. Your team sets the rules, approves the changes, and owns the governance. outcomes defined in your SOW.
Ideal for: IT organizations with skilled staff stretched across competing priorities, teams that need documented SLAs without outsourcing governance, or environments that must demonstrate compliance evidence on a defined cadence.
Before the engagement starts, we agree on a clear RACI. Chuco executes defined playbooks; patch cycles, CVE remediation, asset inventory, and compliance checks. Your team approves changes before they ship and retains full visibility into every action we take.
There’s no black box. Every playbook Chuco runs is documented. Every change goes through your workflow.
Co-Manage is built around a defined operating model, not a loose retainer. Scope, SLAs, and accountability are established before we start and enforced throughout the engagement.
We define exactly what Chuco runs, what your team approves, and what stays fully in-house. Documented, agreed, and referenced throughout the engagement. No scope creep, no ambiguity.
Chuco runs your core operational playbooks on schedule: patch cycles, critical CVE remediation, software asset inventory, and compliance checks. Consistent cadence, every time.
Before any change is pushed to endpoints, it goes through your approval workflow. Chuco works inside your change management process, we don't route around it.
You receive regular reporting on patch cycle time, critical CVE remediation SLA, inventory accuracy %, and time-to-detect metrics. Accountability is built in, not added on request.
Get Co-Manage running in your environment for 30 days before committing to a longer term. See exactly how Chuco executes before you sign.
A structured assessment of your current endpoint risk posture — patch compliance gaps, unmanaged assets, open CVEs, delivered as a prioritized remediation report.
For environments that need Tanium stood up first. Rapid Deployment gets the platform operational before Co-Manage operations begin.
Chuco owns the execution of defined playbooks within the agreed scope. Your team retains final approval authority. Our Scope of Work is customized for each engagement and defines exactly what Chuco is accountable for, it’s in the contract, not a handshake.
We give our customer’s several options for Tanium licensing. We can provide new licensing for any Tanium instance, we can enable Tanium MSP licenses , which provide a higher level of service and support, or we can provide Co-Managed solutions to existing Tanium instances.
Zero-days and critical CVEs happen. Chuco is committed to the success and security of our customers. We proactively call attention to and provide remediates at the earliest possible moment. Our engagement scope defines an escalation path for out-of-cycle critical changes, including response-time SLAs for zero-day and critical CVE scenarios.
Yes. Co-Manage engagements are reviewed regularly, and the scope can be adjusted at necessary intervals. If your environment grows or your priorities shift, the playbook set evolves with your organizational needs.
Yes. MDR/SOC/CMDB integrations, compliance packs, M&A endpoint intake, and OS migration projects are all available as add-ons to the base Managed AEM engagement.
